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Depositing Funds

1 What payment methods are available for my selected currency? Featured

SBOTOP offers multiple local payment options for more than 15 currencies supported. You may refer to payment options page for the payment methods available. Simply select your currency from the drop-down menu to check what local payment methods are available…

2 How do I deposit funds into my account? Featured

Depositing funds into your SBOTOP account is quick and easy with the variety of payment methods that we offer. If you are a new member depositing funds into your account for the first time, please follow the steps below. If you have yet to deposit any funds…

3 What are the currencies that SBOTOP supports?

SBOTOP supports the following currencies. The currencies available depend on your SBOTOP account's licence and your country of residence. Australian Dollar British Pound Canadian Dollar Chinese Renminbi Euro Hong Kong Dollar Indonesian Rupiah Japanese Yen…

4 My payment transaction was rejected. What can I do?

Your payment transaction may be rejected by SBOTOP or the third-party payment service provider. If your payment transaction was rejected, you may wish to try the following steps below. Check and ensure that there are sufficient funds available in your payment…

5 What are the minimum deposit amounts?

The list of payment methods available depends on the currency you are using when registering for your SBOTOP account and your country of residence. For Indonesia, Thailand, Vietnam, China and Malaysia users, please refer to the information in the table below.…

6 Why was my card rejected when I tried to make a deposit?

During the payment transaction, there is a possibility that your card may be rejected by SBOTOP or the third-party payment service provider. Your card may be rejected by SBOTOP if there are any discrepancies between your payment information stored with SBOTOP…

7 Which Malaysian banks can I use to deposit?

Enjoy the convenience of deposits and withdrawals online directly at SBOTOP. Make fast and easy online bank transfers in your local currency (Malaysian Ringgit) without any currency exchange, through 4 major banks in Malaysia. MBB, Maybank Berhad PBB, Public…

8 Where can I see SBOTOP's bank details?

Depending on your account’s registered currency, you will be able to see SBOTOP's bank details if telegraphic transfer is available for your currency. You can check the list of currencies supported by telegraphic transfer: What can I use to deposit funds…

9 I made a deposit but the funds were not credited to my account. What can I do?

The processing time for your payment transaction may differ according to your selected payment method. If you find that the processing time taken for the funds to be credited into your SBOTOP account is abnormal, please contact our dedicated SBOTOP Support…

10 Why do I have to submit a copy of my credit card's front-face?

We need to verify the details on your credit card’s front side copy against the profile to ensure that the information is accurate and valid. During the deposit process, the card details are stored in a fully encrypted format and not accessible by the Operator,…

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